At the heart of our philosophy of care, is recognising each person as an individual, with our commitment to enriching their life.

At Valorum Care, we believe that everybody has the right to fulfil their potential and to grow and develop in accordance with their own beliefs, passions and interests. Valorum – which means “value” in Latin – ensure that everybody is valued for who they are as individuals.

We celebrate people’s collective differences, as well as their shared strengths and we recognise that your support needs are individual to you. Your needs will form an integral part of your care plan which we will personalise for you.

We will never lose sight of all the important things which make you individual, such as activities, hobbies, personal choices and more importantly your loved ones. These details become a valuable guide to us and will ensure we provide a care service that will enrich your life.

Valorum Care is able to offer a range of services tailored to meet your individual needs, irrespective of which care pathway you are on. You will have the flexibility to transition seamlessly from one service to another determined by the level of care & support you need, provided in the appropriate environment without the need for additional assessment.


Following on from the government’s announcement on Sunday 10th May conveying their approach to systematically get the country out of lockdown and get us all back to some form of ‘normality’,

as expected the advice has been adjusted, but in the main the advice remains the same, and whilst there is the addition of staying alert, the advice of stay home, save lives, protect the NHS remains in force, albeit with a roadmap to how the future may look.

Therefore, based on this update our position remains relatively the same and is updated as follows.

It is our intention to continue to operate in the way we have since early March, and therefore we will maintain ongoing restrictions of visitors to services.

Whilst we are keen to relax our guidance, it is just not possible currently and as much as the restrictions on visitors is far from ideal, it is one of the main ways of protecting both the people we support and our staff teams providing the care and support.

We are conscious that the governments guidance allows people to drive further afield to then exercise, and are mindful that this may prompt family members and friends to visit services to allow them to see their loved ones; however, we would not encourage this approach just yet and remind everyone of our ability to support Skype/Face time or telephone contact as a means of keeping in touch with loved ones.

We are pleased to report that at this stage we have not seen any fatalities amongst the people we support due to any COVID related issues, which is the opposite of what we are seeing across the care sector more widely. We believe that this is testament to the planning and hard work that has taken place, but it is vitally important that we continue to be vigilant if we wish this to remain the case.

The following updated graph represents the impact of the Covid-19 virus across our 85 services and reflects a total of 40 (4%) residents for a total of 59 days, that have been required to self-isolate, a total of 6 people have tested positive and I am pleased to say all have made a full recovery.

As a comparison to residents that have been affected by the virus, the following graph represents 398 staff members out of 2000 (40%) that have been required to self-isolate for the same 59-day period. A total of 12 staff, less than 1% of the workforce have tested positive.

We are very proud how this awful situation has been handled by all involved, and want to pass on our thanks to everyone who has played a part in this, especially our residents, their families and friends who have wholly supported our visiting restrictions, which we believe has played a very big part in our attempts to keep this virus at bay; we haven’t quite won the fight yet, but we remain strong and resolute as we enter the next phase.

As we continue to move into the next phase, all we can ask is that you all continue to support our guidance to protect our residents and our staff and minimise the risk of positive Covid-19 tests in our services.

Valorum Care Group are wholly committed to ensuring that all of the people we support, and all of our staff are kept as safe as possible. Our services remain operational however we are now asking people to consider whether their visit is absolutely necessary. Anyone visiting our services whether that is a family member, friend, or other professional please be prepared for enhanced infection control procedures including:


  • Handwashing on arrival, regularly during your visit, and before you leave
  • Health screening, possibly leading to refused entry for those showing symptoms of COVID-19


Our Clinical Governance Team is following government guidance in response to the outbreak of Covid-19 through the Public Health England website where there is specific COVID-19 guidance for health professionals.


We recognise that now more than ever recruitment is paramount to our sector, and therefore we have adapted our processes to ensure that we continue to recruit and for the forthcoming period  we will be utilising secure online portals to interview, vet and train any new candidates, whilst also undertaking high levels of competency checks.


We are also working closely with commissioners from the Local Authorities and CCGs to offer our vacant beds to support the community during this critical time. We can offer respite for those that are affected from their carers having to self-isolate and are able to offer step down services for those needing to leave hospital.

Whilst COVID-19 is a challenge for all our communities, Valorum Care Group has the skills and culture to respond to these challenges and we will continue to provide exceptional support to those who need it most.


We update our business on a daily basis, and we will also post any new updates through our twitter feed.